A Midwest utility company which owns and operates several nuclear power plants is required to have scheduled maintenance shutdowns to refurbish and replace critical components. The shutdowns are typically for one week periods and are run on very tight schedules. Since timing is critical it is very important that all components show up on time and are systematically replaced according to the master plan. One of the critical components is a specially armored Thermocouple Cable. When the original supplier could not deliver the cable on time the customer turned to SAB North America. SAB worked with the customer to get the specifications and manufacture the cable in less than a month. This is what the customer had to say about SAB.
“I'm just dropping you a note to thank you for your excellent customer support and expedient delivery on our cable order. I was apprehensive and nervous when you said you could deliver on the order in less than a month, but you kept your word and delivered. The cable has been installed on one unit and will be installed on the other unit in 2010. The cable proved to be of high quality, ruggedness, and was easy to work with. The craft workers that installed the cable also complimented it.”
This is another example of how SAB has the shortest lead time for Special Cables as well standard cables.
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